Grow your service business with video
TradePending Video for Service
Video for Service (formerly Snapcell) makes it easy to record, send, measure, and humanize your messages to inform your customers of needed repairs, doubling your accepted additional recommended services. Customers need to see to believe to approve.
Keep scrolling to see what your customers will experience
See the “good,” the “not yet, but soon,” and the “do this immediately”
When a customer gets a notification, whether text or email, they can instantly see your team’s visual assessment of their vehicle. This human touch helps them understand exactly what repairs are needed and what is still in good shape.
Approve the work
After viewing the video of needed repairs, the customer can choose to accept or reject the repairs
All the touchpoints
Sending video at every point in the service journey reinforces the human touch, strengthening the relationship between you and your customers. Video works great with all message types: here’s what to expect, the multi-point inspection, thanks for your business, and more.
It just works
Your customers expect video to just work, and Video for Service remains the most reliable video marketing solution for dealerships today,with no consumer app download required.
The benefits your service department will love
Ridiculously simple to use, Video For Service removes the pain and frustration of creating personalized videos. When customers actually see needed repairs, they get the work done.
Faster communication and increased approvals
A quick video explainer showing needed repairs improves communication and builds trust, leading to faster and increased approvals, and improved CSI scores.
Record and edit with ease
No more long, meandering videos as you figure out what to say. TradePending’s Video (formerly Snapcell) only records when you hold your finger down, and stops when you lift your finger. Everything is then seamlessly stitched together for an engaging customer experience.
Integrates with your DMS
Manage your video processes and eliminate duplicate entry through our out-of-the-box DMS integrations
Detailed oversight & reporting
Both managers and service techs can easily keep track of their progress, allowing the transparency to see who is doing great, who needs coaching, and what needs approval.
Most reliable video platform
TradePending hosts everything, with 99.999% uptime for the industry’s most reliable video platform for dealerships.
“In our first month of launching Video for Service, customers were coming in thanking the technicians for the videos, and praising them in Google Reviews. Now our customers expect videos with each service!.”
What sets Video apart
Out-Of-The-Box Integrations
We plug right into DealerSocket, VinSolutions, SalesForce, AutoSweet, ELead CRM
No Downloads For Customers
No downloads for your customers. They hop right into your conversation.
Screen Share Your Desktop
Need to go over details and documents? Go over them together while sharing your screen.
VideoBot
Create the walkaround video of a vehicle without the physical walkaround!
Service Transparency
Walk your service customers through repairs with 1×1 live video. Automatically keeping a record, and your garage clear of customers.
Language Packs
Instantly convert your video into captions and other languages. Choose from over 100 different languages to pick the 5 most common languages for your market, improving communication with ease.
Crystal Clear
We partnered with Dolby to automatically remove background noise from your videos, ensuring clear communication. This is must for noisy showroom floors and service departments!
Integrated Chat
Chat with your customers directly from your website and within our platform.
Get an example video now!
Instantly download a sample TradePending videos for sales and service to see what your customers will experience.
Download Free Video Samples
See How TradePending Video for Services Compares
See for yourself…
See why thousands of dealerships trust TradePending
Schedule a Demo